Learner Resources-CPPSEC3104 Coordinate monitoring and control of individual and crowd behaviour SIT secure and support sales solutions

secure and support sales solutions Elective units BSBCUS401 Coordinate implementation of customer service strategies BSBCUS402 Address customer needs BSBLDR401 Communicate effectively as a workplace leader BSBRES411 Analyse and present research information BSBINN301 Promote innovation in a team environment BSBLDR402 Lead effective workplace relationships If you require RPL Kits with comprehensive benchmarking

Core units BSBINS301 Develop and use information literacy skills BSBOPS304 Deliver and monitor a service to customers BSBTEC201 Use business software applications BSBWHS311 Assist with maintaining workplace safety BSBXTW301 Work in a team CUAIND202 Develop and apply knowledge of information and cultural services organisations Elective units BSBINS203 Assist with circulation services BSBINS306 Provide multimedia support BSBINS307 Retrieve information from records BSBOPS305 Process customer complaints BSBOPS306 Record stakeholder interactions BSBXCM301 Engage in workplace communication If you require RPL Kits with comprehensive benchmarking

maintain and review contract administration procedures and frameworks CPCCBC6018 Manage processes for complying with legal obligations of a building and construction contractor Elective Units BSBOPS504 Manage Business risk CPCCBC6007 Develop

Units of competency FBPBPG2004 Operate the palletising process FBPBPG3007 Perform packaging equipment changeover FBPOPR2068 Operate a process control interface FBPBPG2002 Operate the carton erection process FBPBPG2003 Operate the carton packing process BSBWHS301 Maintain workplace safety FBPBPG2005 Operate the electronic coding process * We can develop additional elective units that are not listed on request (Please contact us for further information)

procedures and programs to meet legislative requirements MSFGG3038 Conduct commercial and structural reglazing MSFGN3001 Read and interpret work documents MSFDG3001 Protect leadlight and stained glass CPCCCM2006 Apply basic levelling procedures CPCCCM2010 Work safely on scaffolding higher than two metres If you require RPL Kits with comprehensive benchmarking

Learner Resources-CPPSEC3104 Coordinate monitoring and control of individual and crowd behaviour SIT secure and support sales solutionsOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all