Learner Resources-CHCECE053 Respond to grievances and complaints about the service UEP Core units BSBLDR411 Demonstrate leadership

Core units BSBLDR411 Demonstrate leadership in the workplace BSBOPS404 Implement customer service strategies BSBPEF402 Develop personal work priorities MSFGG4017 Apply standards and codes of practice for the glass and glazing industry MSS403022 Facilitate a Just in Time system Elective units BSBWHS411 Implement and monitor WHS policies

Core units MSMENV272 Participate in environmentally sustainable work practices MSMWHS100 Follow WHS procedures MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team MSFFF2001 Use furniture finishing sector hand and power tools MSFFF2003 Remove surface coatings MSFGN2001 Make measurements and calculations TLID2003 Handle dangerous goods/hazardous substances Elective units MSFFF2002 Dismantle and reassemble furniture MSFFF2004 Prepare surfaces for finishing MSFFF2005 Maintain spray equipment and booth MSFFF2006 Apply surface coatings by spray gun MSFFF2007 Apply stains

literacy and numeracy skills If you require RPL Kits with comprehensive benchmarking

Core units RIIBEF201E Plan and organise work RIICCM201E Carry out measurements and calculations RIICCM202E Identify

Units of competency ICTNWK605 Design and configure secure integrated wireless systems ICTNWK610 Design and build integrated VoIP networks ICTNWK603 Plan

Learner Resources-CHCECE053 Respond to grievances and complaints about the service UEP Core units BSBLDR411 Demonstrate leadershipOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all