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Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use
For students wishing to continue on to further academic study
Core units BSBWHS501 Ensure a safe workplace ICTDBS504 Integrate database with a website ICTICT418 Contribute to copyright
Each LLND Kit is licensed for one RTO only
and Digital (LLND) skills are crucial for both compliance and learner success
LLND Kit-AHC33719 Certificate III in Protected Horticulture Unit Core units BSBCUE203 Conduct customerEmpower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational
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