Unit Knowledge Guide-RIISTD301D Take environmental samples and measurements pre-order aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

configure and test advanced internetwork routing solutions ICTNWK604 Plan and configure advanced internetwork switching solutions ICTNWK612 Plan and manage troubleshooting advanced integrated IP networks If you require RPL Kits with comprehensive benchmarking

Core units CHCDIV001 Work with diverse people HLTAAP001 Recognise healthy body systems HLTAID011 Provide first aid HLTINF006 Apply basic principles and practices of infection prevention and control HLTOUT010 Communicate in complex situations to support health care HLTWHS002 Follow safe work practices for direct client care HLTWHS006 Manage personal stressors in the work environment Elective units BSBMED301 Interpret and apply medical terminology appropriately CHCCCS020 Respond effectively to behaviours of concern CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCLEG001 Work legally and ethically HLTAAP002 Confirm physical health status If you require RPL Kits with comprehensive benchmarking

Units of competency AURHTQ102 Diagnose and repair heavy commercial vehicle final drive assemblies AURHTX101 Diagnose and repair heavy vehicle manual transmissions AURHTQ103 Diagnose and repair heavy vehicle drive shafts AURTTX008 Overhaul manual transmissions If you require RPL Kits with comprehensive benchmarking

beams and walls CPCCCA3020 Erect and dismantle jump-form formwork CPCCCA3027 Set up

Unit Knowledge Guide-RIISTD301D Take environmental samples and measurements pre-order aggressive or abusive customers SIRXCEG009Our unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner