Unit Knowledge Guide-BSBOPS404 Implement customer service strategies FSK Units of competency HLTOHC011 Apply

Units of competency HLTOHC011 Apply fluoride varnish HLTOHC008 Inform and support patients and groups about oral health HLTOHC007 Recognise and respond to oral health issues If you require RPL Kits with comprehensive benchmarking

secure and unload drilling equipment and materials RIINHB202E Set up and pack up drill sites RIINHB203E Support drilling processes RIIRIS201E Conduct local risk control RIIWHS201E Work safely and follow WHS policies and procedures Elective units RIINHB210E Assist surface directional drilling BSBTWK301 Use inclusive work practices CPCCLDG3001 Licence to perform dogging HLTAID011 Provide First Aid If you require RPL Kits with comprehensive benchmarking

Core units CUAACD531 Refine drawing and other visual representation tools CUAPPR511 Realise a body of creative work CUAPPR512 Develop sustainability of own professional practice CUAPPR513 Present a body of own creative work CUAPPR515 Establish and maintain safe creative practice Elective units BSBCRT412 Articulate

Units of competency CPCCWHS1001 Prepare to work safely in the construction industry CPCCVE1011 Undertake a basic construction project CUAWHS312 Apply work health and safety practices CUASET211 Develop basic skills in set construction CPCCWHS2001 Apply WHS requirements

inspect and refit wheel hubs and associated brake components MEM11010B Operate mobile load shifting equipment MEM11011B Undertake manual handling MEM14004A Plan to undertake a routine task MEM15024A Apply quality procedures If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-BSBOPS404 Implement customer service strategies FSK Units of competency HLTOHC011 ApplyOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner