Learning and Assessment Kit-TLII3022 Provide customer service in rail operations PMA Core units CHCECE030 Support inclusion

Core units CHCECE030 Support inclusion and diversity CHCECE031 Support children’s health

We hire subject matter experts to write our learning guides to ensure they are industry and workplace relevant and current

codes and specifications UEENEEG101A Solve problems in electromagnetic devices and related circuits UEENEEG102A Solve problems in low voltage a

Core units BSBITU307 Develop keyboarding speed and accuracy BSBWHS201 Contribute to health and safety of self and others BSBIND301 Work effectively in an educational environment Elective units BSBADM405 Organise meetings Group A BSBCUS301 Deliver and monitor a service to customers Group A BSBEBU401 Review and maintain a website Group A BSBCMM301 Process customer complaints Group B ICTICT103 Use

prepare and dispatch pathology specimens If you require RPL Kits with comprehensive benchmarking

Learning and Assessment Kit-TLII3022 Provide customer service in rail operations PMA Core units CHCECE030 Support inclusionOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to