Learning and Assessment Kit-CHCCCS028 Provide client-centred support to people in crisis ELICOS Resources Units of competency SIRXSLS001 Sell

Units of competency SIRXSLS001 Sell to the retail customer SIRXIND001 Work effectively in a service environment SIRXCEG002 Assist with customer difficulties SIRXCEG001 Engage the customer SIRXCEG003 Build customer relationships and loyalty SIRWSLS002 Analyse and achieve sales targets * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICTCYS609 Evaluate threats and vulnerabilities of IoT devices ICTIOT502 Program IoT devices ICTIOT503 Design and test IoT devices and networks If you require RPL Kits with comprehensive benchmarking

Elective units AHCARB804 Analyse tree structure and biomechanics AHCARB805 Perform mycology assays AHCARB806 Research urban forest performance AHCARB612 Review and develop strategic tree policy AMPMGT806 Commercialise research and technology product or idea If you require RPL Kits with comprehensive benchmarking

Our PowerPoint presentations support trainers to deliver effective

selection and induction of staff TAEDEL301 Provide work skill instruction AHCBUS511 Manage enterprise staff requirements AHCWRK403 Supervise work routines and staff performance * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-CHCCCS028 Provide client-centred support to people in crisis ELICOS Resources Units of competency SIRXSLS001 SellOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to