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Units of competency RIISAM203D Use hand and power tools RIIWHS201D Work safely and follow WHS policies and procedures RIICCM206D Support plant operations RIICOM201D Communicate in the workplace If you require RPL Kits with comprehensive benchmarking
aggressive or abusive customers SIRXCEG006 Provide online customer service SITHFAB002 Provide responsible service of alcohol If you require RPL Kits with comprehensive benchmarking
facilitate and review all aspects of case management * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency AHCMDC402 Monitor medicinal cannabis production for compliance and quality AHCMDC401 Apply security measures for medicinal cannabis * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency ICTCYS407 Gather
Learning and Assessment Kit-SITSS00035 Customer Service Management Skill Set AUR Units of competency RIISAM203D UseOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to
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