Learner Resources-SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour Qualification animal and soil material AHCBIO202

animal and soil material AHCBIO202 Follow site quarantine procedures AHCCHM201 Apply chemicals under supervision AHCINF201 Carry out basic electric fencing operations AHCINF202 Install

facilitate and review all aspects of case management CHCDIS009 Facilitate ongoing skills development using a person-centred approach HLTENN040 Administer and monitor medicines and intravenous therapy HLTENN049 Apply nursing practice in the orthopaedic care setting HLTENN050 Apply nursing practice in the rehabilitation care setting HLTENN055 Apply nursing practice in the respiratory care setting HLTENN056 Apply nursing practice in the cardiovascular care setting * We can develop additional elective units that are not listed on request (Please contact us for further information)

procedures and programs to meet legislative requirements BSBLDR403 Lead team effectiveness CUAIND403 Communicate effectively with arts professionals Elective Units BSBADM405 Organise meetings BSBCMM401 Make a presentation BSBCRT301 Develop and extend critical and creative thinking skills BSBCRT401 Articulate

Core units SITTIND001 Source and use information on the tourism and travel industry SITXCCS011 Interact with customers SITXCOM002 Show social and cultural sensitivity SITXWHS001 Participate in safe work practices Elective units BSBWOR203 Work effectively with others BSBSUS201 Participate in environmentally sustainable work practices SITXFSA001 Use hygienic practices for food safety SITXINV001 Receive and store stock BSBSUS201 Participate in environmentally sustainable work practices SITXFSA002 Participate in safe food handling practices SITXINV002 Maintain the quality of perishable items

prepare and administer a construction contract CPCCBC4004 Identify and produce estimated costs for building and construction projects CPCCBC4005 Produce labour and material schedules for ordering CPCCBC4008 Supervise site communication and administration processes for building and construction projects CPCCBC4009 Apply legal requirements to building and construction projects CPCCBC4010 Apply structural principles to residential and commercial constructions CPCCBC4012 Read and interpret plans and specifications CPCCBC4013 Prepare and evaluate tender documentation CPCCBC4014 Prepare simple building sketches and drawings CPCCBC4018 Apply site surveys and set-out procedures to building and construction projects CPCCBC4053 Apply building codes and standards to the construction process for Class 2 to 9

Learner Resources-SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour Qualification animal and soil material AHCBIO202Our learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all