Learner Resources-SIRXCOM001 Communicate in the workplace to support team and customer outcomes MSS aggressive or abusive customers SIRXSLS002

aggressive or abusive customers SIRXSLS002 Follow point-of-sale procedures SIRXIND002 Organise and maintain the store environment SIRRRTF001 Balance and secure point-of-sale terminal SIRXSLS001 Sell to the retail customer SIRCIND002 Support the supply of Pharmacy Medicines and Pharmacist Only Medicines If you require RPL Kits with comprehensive benchmarking

Core units CHCDIV001 Work with diverse people CHCEDS033 Meet legal and ethical obligations in an education support environment CHCEDS034 Contribute to the planning and implementation of educational programs CHCEDS035 Contribute to student education in all developmental domains CHCEDS036 Support the development of literacy and oral language skills CHCEDS037 Support the development of numeracy skills CHCEDS060 Work effectively with students and colleagues CHCEDS059 Contribute to the health

Core units BSBCMM211 Apply communication skills BSBTEC201 Use business software applications BSBWHS211 Contribute to health and safety of self and others FNSINC311 Work together in the financial services industry Elective units FNSACC323 Perform financial calculations FNSFLT212 Develop and use savings plans FNSFLT213 Develop knowledge of debt and consumer credit BSBTEC302 Design and produce spreadsheets If you require RPL Kits with comprehensive benchmarking

Units of competency AHCPMG409 Implement a pest management plan AHCPMG306 Determine pest control techniques AHCPMG413 Define the pest problem BSBPMG418 Apply project stakeholder engagement techniques AHCPMG412 Develop a pest management plan * We can develop additional elective units that are not listed on request (Please contact us for further information)

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Learner Resources-SIRXCOM001 Communicate in the workplace to support team and customer outcomes MSS aggressive or abusive customers SIRXSLS002Our learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all