Unit Knowledge Guide-CHCDIS010 Provide person-centred services to people with disability with complex needs Graduate Certificate Units of competency RIICCM206D Support

Units of competency RIICCM206D Support plant operations RIICRC323E Insert tie bars in fresh concrete * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MSFFT4012 Prepare a tender submission MSS402051 Apply quality standards MSFFT4008 Interpret and use workplace information BSBCUS301 Deliver and monitor a service to customers MSFFM3011 Measure and draw site layout for manufactured furniture products * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units SIRWSLS004 Optimise customer and territory coverage SIRXCEG003 Build customer relationships and loyalty SIRXCEG005 Maintain business to business relationships SIRXIND001 Work effectively in a service environment SIRXWHS002 Contribute to workplace health and safety Elective units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCOM002 Work effectively in a team SIRXCOM003 Promote team cohesion BSBCUE301 Use multiple information systems If you require RPL Kits with comprehensive benchmarking

Assessor and Marking Guide

HLTWHS001 Participate in workplace health and safety Elective Units CHCPRP003 Reflect on and improve own professional practice HLTFSE001 Follow basic food safety practices If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-CHCDIS010 Provide person-centred services to people with disability with complex needs Graduate Certificate Units of competency RIICCM206D SupportOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner