Learner Guide-ICTICT216 Design and create basic organisational documents CRICOS Policies and Procedures Competency conversation kit for candidates

Competency conversation kit for candidates to demonstrate their skills and explain their level of knowledge

Aligned with the Standards for RTOs 2025

Core units BSBITU307 Develop keyboarding speed and accuracy BSBWHS201 Contribute to health and safety of self and others BSBIND301 Work effectively in an educational environment Elective units BSBADM405 Organise meetings Group A BSBCUS301 Deliver and monitor a service to customers Group A BSBEBU401 Review and maintain a website Group A BSBCMM301 Process customer complaints Group B ICTICT103 Use

All resources go through a compliance and quality check with highly experienced professionals who have worked in the VET sector

use compliance software

Learner Guide-ICTICT216 Design and create basic organisational documents CRICOS Policies and Procedures Competency conversation kit for candidatesOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce