PowerPoint-SIRXCEG007 Develop online customer service standards CHC Units of competency ICTWHS204 Follow

Units of competency ICTWHS204 Follow work health and safety and environmental policy and procedures ICTTEN208 Use electrical skills when working with telecommunications networks ICTCBL246 Install

Core units RIICOM201E Communicate in the workplace RIIERR203E Escape from hazardous situations unaided RIIERR205D Apply initial response first aid RIIGOV201E Comply with site work processes/procedures RIIMCU217 Apply spontaneous combustion management measures RIIMCU208E Conduct basic strata control operations RIIMCU214E Conduct ventilation operations RIIRIS201E Conduct local risk control RIIWHS201E Work safely and follow WHS policies and procedures Elective units RIIERR201E Conduct fire team operations RIIERR204E Provide aided rescue to endangered personnel If you require RPL Kits with comprehensive benchmarking

Learners demonstrate their ability to:

Units of competency SITTIND001 Source and use information on the tourism and travel industry SITXCCS006 Provide service to customers SITXCCS002 Provide visitor information SITTTSL001 Operate online information systems SITTTSL004 Provide advice on Australian destinations SITTTSL002 Access and interpret product information * We can develop additional elective units that are not listed on request (Please contact us for further information)

risk assessment and risk control processes CPPCLO3103 Clean and maintain amenities CPPCLO3104 Clean high touch surfaces CPPCLO3105 Clean glass surfaces CPPCLO3106 Pressure wash and clean surfaces CPPCLO3111 Clean rooms

PowerPoint-SIRXCEG007 Develop online customer service standards CHC Units of competency ICTWHS204 FollowOur PowerPoint presentations support trainers to deliver effective, engaging and compliant classroom or webinar delivery of a qualification or unit. PowerPoint presentation The PowerPoint presentation supports the trainer teacher in creating an interactive learning environment. We provide all documents to you in Microsoft Office format, so you can easily customise them as required. You are free to rebrand and reproduce these within your registered