Unit Knowledge Guide-CPPSCM3020 Source and extract information from strata plans EAL Mapping for each unit of

Mapping for each unit of competency

literacy and numeracy skills * We can develop additional elective units that are not listed on request (Please contact us for further information)

educational design review

tools and equipment to preserve biosecurity AHCBIO303 Apply biosecurity measures AHCECR306 Conduct photography for fieldwork If you require RPL Kits with comprehensive benchmarking

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

Unit Knowledge Guide-CPPSCM3020 Source and extract information from strata plans EAL Mapping for each unit ofOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner